FIRST STEP£1–3 weeks
Photo-to-quote workflow
// What
Customer sends 2–3 photos via WhatsApp/web; you get a structured first-draft quote to review and send.
// Why
Cuts your average quote turnaround by hours.
Change my answers
// Playbook · trades-services
Trades & service SMBs
AI for trades is mostly admin-elimination: quotes, scheduling, invoice reconciliation, customer follow-up. The lever is hours-of-the-owner's-life-back-per-week.
// Starter projects · sequenced
Sequenced. Sized. Honest.
From a confidence-building first step to a transformative bet.
MOMENTUM££2–4 weeks
Auto-follow-up + repeat-customer engine
// What
Every job triggers a scheduled, contextual follow-up: warranty check at 6 months, seasonal service reminders, etc.
// Why
Repeat work is the highest-margin work; most trades just don't ask.
TRANSFORMATIVE£££8–12 weeks
End-to-end ops console
// What
Quote → schedule → dispatch → invoice → follow-up in one tool, with the office work automated where it can be and human where it has to be.
// Why
Lets you grow without proportional admin growth.
// Casework that grounds this
Built it for them.
CASE / 01
Dispatch — bring-your-own-key comms gateway
Anyone with notification fatigue across SMS/email/push/Slack
Customers bring their own Twilio/SMTP/Slack creds; we run the routing, dedup, escalation and audit trail.
CASE / 02
EGPK.info — personalised aviation alert SaaS
Glasgow Prestwick pilot community + flying clubs
NOTAM, weather and traffic ingest fanned out as per-pilot alerts so subscribers only see what affects their flying.
// Risks worth flagging
- Customer-facing AI written by AI is detectable and damaging. Your tone is part of the brand.
- Auto-quoting that's wrong by 20% will lose you more than slow-quoting that's right.
// Watch out for in pitches
- Don't replace the relationship; replace the typing.
// The honest take
If you're a one-van operator, the right AI investment is whatever gives you back two evenings a week. Pick the loudest admin pain.