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// CASE / 07 / compliance

VenueGuard — multi-tenant venue compliance

Independent venues needing event-safety paperwork
compliancesaaseventsvertical

Vertical SaaS that turns the FRA/event-plan tedium into a guided flow with auto-generated docs.

// Cost
Built in ~3 weeks atop existing patterns.
// Duration
Live since April 2026.
// 01 · The problem

Smaller venues either pay £1k+ per event for a consultant or fudge their paperwork and hope for the best.

// 02 · What we did

Multi-tenant control plane + tenant API. Magic-link auth, Stripe billing, per-tenant data isolation. Document generation uses templates + a small LLM step for the genuinely freeform sections.

// 03 · What the AI did

Drafts narrative sections of the FRA from structured inputs; humans always review and edit.

// 04 · What humans did

Defined the legal-grade templates (in collaboration with a fire safety consultant) and the review workflow.

// 05 · The outcome

Live with paying tenants; reusable pattern for any vertical SaaS we build next.

// 06 · What broke

Early version let the LLM write entire risk assessments. A safety pro reviewed one and politely set it on fire. Now AI only drafts justifications, never identifies the risks themselves.

// 07 · What works

AI for the freeform-prose 10%; humans + templates for the load-bearing 90%.

// 08 · Reusable lessons
  1. 01Compliance work is template work. Don't reach for AI before you've templated.
  2. 02Vertical SaaS lives or dies on the buyer trusting the output. AI doing too much breaks that trust instantly.
  3. 03Magic-link + Stripe + Postgres covers ~80% of vertical-SaaS plumbing.